Can I cancel my order?

Yes, you have the option to cancel your order at any moment. However, the following terms and conditions must be observed:

  • No fees will apply for orders canceled for products that have not shipped.
  • If you need to cancel an order after it has shipped but before it is delivered, kindly notify us at hello@trdsf.com. You will likely need to resend it to us. This will require a return authorization. Do not ship anything to us until you have received this Return Authorization. It will contain important instructions.

I received a damaged/wrong item. How can I get a replacement?